Agentic AI connects to multiple systems through APIs to set goals, plan and execute tasks autonomously, often collaborating with other systems or agents. Instead of waiting for instructions, it acts proactively within defined parameters to achieve desired outcomes. Hospitality use case:
If a guest asks for a towel in a chat tool, the agent will infer the need to involve housekeeping, assign the task to the staff member best positioned to accomplish it, and then inform the guest that a towel is on the way.Source: Mews
