Examples can be seen on Yelp, Zomato and TripAdvisor
Why people use these networks:
To find, review, and share information about brands, products, and services, as well as restaurants, travel destinations, and more.
How they can benefit your business:
Positive reviews bring social proof to your claims. Handled well, you can resolve issues with unhappy customers.
Consumer review networks give people a place to review brands, businesses, products, services, travel spots, and just about anything else.
Blog</div>" href="https://academy.hsmai.org/glossary/reviews/" data-mobile-support="0" data-gt-translate-attributes='[{"attribute":"data-cmtooltip", "format":"html"}]' tabindex='0' role='link'>Reviews are a type of content that adds a lot of value to many websites and online services—think about the buying experience on Amazon, or the experience of searching for a local business on HSMAI CHDM Study Guide</div>" href="https://academy.hsmai.org/glossary/google/" data-mobile-support="0" data-gt-translate-attributes='[{"attribute":"data-cmtooltip", "format":"html"}]' tabindex='0' role='link'>Google Maps" aria-describedby="tt" data-cmtooltip="<div class=glossaryItemTitle>Google Maps</div><div class=glossaryItemBody>The location and navigation service provided by Google. Using maps.google.com, users can search for stores, restaurants, businesses, and landmarks anywhere in the world. Typically, users will find routes to nearby establishments including local businesses using Maps.<br />Source: HSMAI CHDM Study Guide</div>" href="https://academy.hsmai.org/glossary/google-maps/" data-mobile-support="0" data-gt-translate-attributes='[{"attribute":"data-cmtooltip", "format":"html"}]' tabindex='0' role='link'>Google Maps. Consumer review networks take it one step further by building networks around the review as a core part of the value they provide.
Source: 10 Types of Social Media and How Each Can Benefit Your Business | Hootsuite Blog
