« Back to Glossary Index

Examples can be seen on Yelp, Zomato and TripAdvisor

Why people use these networks:
To find, review, and share information about brands, products, and services, as well as restaurants, travel destinations, and more.

How they can benefit your business:
Positive reviews bring social proof to your claims. Handled well, you can resolve issues with unhappy customers.

Consumer review networks give people a place to review brands, businesses, products, services, travel spots, and just about anything else.

Reviews are a type of content that adds a lot of value to many websites and online services—think about the buying experience on Amazon, or the experience of searching for a local business on Google Maps. Consumer review networks take it one step further by building networks around the review as a core part of the value they provide.

Source: 10 Types of Social Media and How Each Can Benefit Your Business | Hootsuite Blog

Categories: Social
HSMAI Academy online training, certifications and certificate programmes« Back to Glossary Index
Recent Posts
Contact Us

Send us an email for any queries you have about HSMAI Academy and we'll get back to you as soon as possible.

0

Start typing and press Enter to search