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Zero-party data is a sub-category of first-party data, and includes data that your guests share with you in exchange for the promise of a more personalized experience, such as preferences and survey results. Consider too if you are asking guests for their permission to use their data at the property, group or global level. Both types of data are critical for personalization.

Diagram 1st to 3rd party data-Cendyn

Define First-Party Data

Define Second-Party Data

Define Third-Party data

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