Hotel Revenue Managers need new skills for 2023

When revenue managers set prices, they consider their demand, their price and their competitors’ pricing amongst other external data.  Have you thought about the competencies and cognitive skills you will need to succeed in 5-10 years time?  Fabian takes you through an interactive session that highlights the skills you’ll need to embrace and learn to continue to grow your career in hospitality.

Although we are moving away from tradition and we are working in an environment where soft skills are required more and more, we should not forget that future leaders will need to be technically competent (Figure 7) and have specific knowledge (Figure 8).

Without surprise, in a such digitalized and interrelated world, basic computer literacy skills and knowledge of operations management systems such as hotel property management systems, as well as the ability to engage with internal and external stakeholders and to understand customers’ perceptions of value are seen as more and more needed.