
Measuring Hotel Revenue Performance
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Start anytime
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Study anywhere
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Learn practical skills
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US$35 for HSMAI Members
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US$40 for non-members
Course Overview
This course is designed to help revenue managers in the hotel or resort industry understand and improve hotel performance metrics. Participants will learn the importance of benchmarking, explore key methods and tools used to measure performance, and identify gaps in current benchmarking practices. By the end of the course, learners will be able to analyze performance data effectively, compare results against industry standards, and develop strategies to enhance revenue and occupancy rates. The course uses simple, accessible language to accommodate learners who may have English as a second language, ensuring concepts are clear and actionable.
Learning Objectives
- Understanding the importance of benchmarking hotel performance
- Describe the various methods and tools hotels use to benchmark performance
- Identify the gaps that exist in hotel benchmarking.
WHAT PAST PARTICIPANTS HAVE SAID
(HSMAI MEMBER – US$35) | (NON-HSMAI MEMBER – US$40)
Course Modules
- Understanding Metrics and Processes in Hotel Revenue Performance Reporting
- Benchmarking
- Benchmarking Demand
- Mastering Data Storytelling for Revenue Success
- Quiz
Course Outcomes
- Understand the importance of benchmarking in evaluating hotel performance
- Describe key methods and tools used for hotel performance benchmarking
- Identify gaps in current benchmarking practices to enhance results
This course is for you if:
- You are a hotelier or industry partner looking to learn more about the basic accounting and economics that are important to any commercial management role in a hotel or accommodation business.
- You’re looking for a basic description of demand and supply and how it is applied to the Hotel industry.
The course is entirely online and self-paced, with quizzes to check your knowledge throughout.



