[WATCH] The commercial perspective - Radhika Arapally & Parisa Chum

In an era where sustainability is no longer a choice but a necessity, the commercial arms of hotels and resorts are uniquely positioned to drive meaningful change, not just within their operations, but also in influencing customer behavior & building lasting loyalty. This session is designed to empower commercial teams with the knowledge, strategies, and innovative practices needed to integrate sustainability into the core of their business models and customer engagement strategies. Delve into the transformative role that commercial teams play in championing sustainability within the hospitality industry. Radhika Arapally – Founder, Sustainability Kiosk In conversation with: Parisa Chum – Head of Sustainability Communications, Flint Culture