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Come to Singapore and leave with your HSMAI Sales Leader certification!

Join the CHSL Review Courses this May in Singapore

HSMAI certifications are important because the more you know — and the more you can demonstrate what you know — the better ROI you can provide to your company, the more you can improve its bottom line, and the better you can position your career.

Why attend the Review Course?

These review courses cover the essential concepts outlined in the certification study guides for each discipline, offering the perfect final ‘cram session’ before you take the certification exam. You’ll have the flexibility to take the exam either immediately after the course or at a time that suits you best.

How do I apply for and get the Certification?

The HSMAI certification program is a two-part process in which you must complete the application to demonstrate your eligibility (minimum points: 50), and then pass an online exam covering the functions performed in your chosen discipline.

Your application will be assessed on a points basis according to your work profile. The items assessed are:

    • Professional Experience
    • On-the-Job ResponsibilitiesReview Class
    • Membership in an Industry Organization
    • Leadership in an Industry Organization
    • Authoring Published Articles
    • Speaking at Industry Programs/Meetings
    • Higher Education Coursework
    • Non-Academic Coursework
    • Other Certifications

When is the Review Course?

Day: Wednesday, 28th May 2025

Venue: Singapore, location to be announced

CHSL – Certified Hotel Sales Leader

You’re a hotel sales leader and want to be recognized for your knowledge, experience, and capabilities in the discipline. HSMAI’s Certified Hotel Sales Leader (CHSL) certification recognizes and validates the knowledge, experience, and capabilities of hotel sales leaders.

Why do you need the CHSL? 

The Certified Hospitality Sales Leader (CHSL) demonstrates to sales leaders, their employers, their colleagues, and their peers that they are professionals in the field of hospitality sales leadership with tactical and strategic expertise in:

  • Leading a high performing sales team
  • Recruiting and managing the professional development of successful sales professionals
  • Demonstrating overall commercial acumen including sales, revenue management, digital marketing, and distribution
  • Interpreting sales data analytics and turning data insights into metric-supported strategies
  • Applying best practices in hotel sales to grow revenue for their organization
  • Communicating sales strategies effectively to owners, partners, and other team members

What topics are covered?

The CHSL certification exam is based on the CHSL study guide, The Hotel Sales Leadership Playbook: Winning Strategies for Success.

Topic areas include:

  • Managing the Sales Function
  • The Convergence of Sales Fundamentals and Technology
  • Group & Catering Business
  • Business Transient and other Direct Sales Segments
  • Competitive Intelligence
  • Revenue Management
  • Leveraging Data Analytics
  • Business Acumen
  • Digital Marketing
  • Distribution
  • Leadership
  • Effective Communication for Sales Leaders
  • Recruiting & Retention

Join the Review Course!

The face-to-face Review Courses is for candidates pursuing the CHSL certification. The course covers the key concepts outlined in the certifications study guides.  It is a great last “cram session” before taking the certification exam.

Review course participants are required to read the study guide in advance of this fast-paced class. A digital copy of the study guide is included in the course registration fee.

Get Certified!

After the Review Course, participants who have applied and paid for the certification in advance have the opportunity to take the global exam directly after the course or any time they are ready.

Fee:

HSMAI Members: $675

Members: $895

The cost includes certification application fee, exam fee and the Review Course on Wednesday 28th May 2025.

APPLY NOW

Contact Us

Send us an email for any queries you have about HSMAI Academy and we'll get back to you as soon as possible.

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