Managing the Hospitality Sales function

The role of hotel salespeople has changed and evolved as the world and our industry has evolved.  Professional hoteliers who manage a salesperson/team or function need to update their knowledge on the changing landscape to ensure they are setting up their sales function to succeed in the new landscape making sure Sales are working across disciplines to optimise results for the hotel(s) and their owners.  This course is suited for anyone managing a hotel, resort or accommodation sales function, whether you have full-time on-site staff, off-property staff or outsourced resources.   READ MORE

Implementing and supporting the sales team is important for all hospitality businesses.  Learn more about this as well as how to develop their skills and retain them in your business.

This course forms part of a program to earn a Certificate in Business Acumen (Hospitality). You can either study the full Certificate program or just take individual courses to update your skills.